Restaurant Supervisor

Parkhurst Dining is a family-owned and operated company that provides culinary, dining, and catering services to over 80 organizations and universities. We believe that food is best when made from scratch with locally sourced ingredients, prepared with heart, and served with a smile.

This culinary experience is uniquely and authentically Parkhurst. If you're looking for a place where you can do what you love, love what you do, and have room to grow, consider joining our team.

Parkhurst Dining is part of Eatn Park Hospitality Group, a regional portfolio of foodservice concepts serving 50 million guests annually in its restaurants, on college and corporate campuses, and in every state through our online store.

• Supervise team members in their area of responsibility and consult with management to make changes as needed to improve services.
• Follow established Parkhurst and client policies and procedures, upholding standards.
• Communicate using Smile Plus skills and coach team members on their use of the Smile Plus hospitality imperatives.
• May assist in purchasing foods and supplies.
• Maintain presence in service areas to assess customer satisfaction levels and resolve problems, communicating findings to management.
• Ensure practices and procedures comply with federal, state, and local regulatory requirements.
• Follow human resource policies and procedures, treating team members with fairness and respect.
• Have input into hiring, performance appraisal, and discipline of staff under management oversight.
• Orient and train staff, may be required to present in-service training programs.
• Communicate to staff regularly, both formally and informally, and hold team meetings to ensure staff awareness of department activities.
• Serve as a role model for team members by maintaining standards for appearance, dress, attendance, and professional behavior.
• Enforce safety standards with team members, report safety problems to management.
• Ensure sanitation standards are enforced, monitor cleaning procedures.
• Maintain morale on their shift through a sense of urgency, professionalism, and team building, resolve team member conflicts.
• May assist in the planning and execution of catered events in conjunction with other team members.
• May open and close the department, demonstrate responsibility for department security.
• Perform hands-on tasks as required by the operation.
• Maintain a plan for self-development and professional growth.
• Serve and interact with our guests in a friendly, professional manner.
• Follow all service procedures according to Parkhurst's catering manual.
• Ensure all rented items are separated for vendor pick-up.
• Follow cleaning schedule as provided by management, using clean as you go techniques.
• Maintain an open line of communication with management, informing them of products and supplies needed.

• Three or more years of professional experience with one or more years in a catering supervisory role.
• Strong planning and organizational abilities, ability to meet deadlines.
• Strong leadership, communication, and team management skills.
• Proficiency in Microsoft software programs.
• High school or GED.

• Lifting objects up to 30 lbs.
• Bending, reaching, and grasping.
• Walking long distances.
• Exposure to high noise levels.
• Exposure to high heat and humidity levels.

• Burns, cuts, slips, falls, and back sprains.

• FREE meal during your shift.
• 20% discount on any food purchase at Eatn Park, Hello Bistro, The Porch, and Parkhurst Dining.
• Paid time off.
• Access to continuous development with Smile Universe.
• Eligibility for 401k, vision, dental, and medical plans.