Customer Service Representative

4 weeks ago


Libertyville, Iowa, United States Murgado Automotive Group Full time

Honda of Libertyville, a proud member of the renowned Murgado Automotive Group, is dedicated to delivering exceptional automotive experiences to our valued customers.

We are seeking a friendly and professional Receptionist to join our team, playing a crucial role in creating a positive and welcoming experience for customers and visitors.

Key Responsibilities:

• Greet customers and visitors in a courteous and friendly manner, directing them to the appropriate department or staff member.
• Answer incoming calls, provide information, and transfer calls to the appropriate party.
• Manage the dealership's main email account, responding to inquiries and forwarding messages as needed.
• Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
• Schedule appointments and manage the dealership's calendar, coordinating with service advisors and sales staff as required.
• Ensure the reception area is clean, organized, and presentable at all times.
Qualifications:

• Previous experience in a customer service or administrative role is preferred.
• Excellent communication and interpersonal skills, with a professional and courteous demeanor.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Attention to detail and a commitment to providing exceptional customer service.
• Ability to maintain confidentiality and handle sensitive information with discretion.
Benefits:

• Competitive hourly wage with opportunities for advancement within the Murgado Automotive Group.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• Supportive and collaborative work environment with a focus on teamwork and employee development.

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