Restaurant Operations Manager

4 weeks ago


Fontana, California, United States The Wendy's Company Full time

Key Responsibilities:

As a General Manager at The Wendy's Company, you will be responsible for providing vision and leadership to all Crew, Shift Supervisors, and Restaurant Managers to ensure that each customer's expectations are exceeded every visit and that the restaurant achieves or exceeds its business objectives every shift, every day.

Leadership and Team Development:

You will oversee operations for a designated Wendy's restaurant, developing and mentoring your team to ensure a positive dining experience for your customers by monitoring and reinforcing food safety procedures, maximizing store sales and profit goals, maintaining QSC standards, and ensuring protection of Wendy's brand and assets.

Key Performance Indicators:

Some of the key performance indicators for this role include:

  • Maximizing store sales goals versus budget, including participation in marketing programs
  • Maintaining fast, accurate service, providing excellent customer service, and meeting and/or exceeding both company and customer expectations
  • Ensuring continual improvement of Quality, Service, and Cleanliness

What We Offer:

As a General Manager at The Wendy's Company, you can expect a competitive pay package, bonus program, sick time, vacation time, free meal program, life insurance, health insurance options, and optional insurances. You will also have the opportunity to advance your career and develop your skills.

Requirements:

To be successful in this role, you will need to meet the following requirements:

  • Be at least 18 years of age
  • Have a high school diploma or GED
  • Have one year of restaurant management experience
  • Be dependable and punctual
  • Have a neat, clean, and professional appearance
  • Have an up-beat and engaging personality
  • Be fluent in English-speaking and writing skills
  • Have a highly collaborative nature
  • Exhibit a sense of urgency
  • Have a strong work ethic
  • Have excellent math skills, including basic computations (add, subtract, multiply, divide) and the ability to apply concepts of basic algebra
  • Be able to travel to other restaurants, meetings, etc. as needed


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