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Insurance Claims and Customer Service Professional

2 months ago

Rainier, Oregon, United States Cascade Crest Insurance Full time
Job Summary

Cascade Crest Insurance, a leading provider of insurance services, is seeking a highly skilled Customer Service Representative to join our team.

This is a fantastic opportunity for a motivated and customer-focused individual to deliver exceptional service to our policyholders and contribute to the financial stability of our organization.

The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing support to new and renewing policyholders.

Key Responsibilities:

  • Provide exceptional customer service to policyholders via phone, email, and in-person
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process customer transactions and maintain accurate records
  • Collaborate with internal teams to ensure seamless customer experience
  • Stay up-to-date with industry developments and regulatory requirements

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-2 years of customer service experience in the insurance industry
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Proficiency in Microsoft Office and insurance software

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Equal Opportunity Employer: Cascade Crest Insurance is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.