Registration Coordinator

4 weeks ago


Chicago, Illinois, United States Swedish Medical Center Full time
Job Summary

We are seeking a highly skilled and detail-oriented Registration Coordinator to join our team at Swedish Covenant Hospital. As a key member of our registration team, you will be responsible for ensuring that all patients receive exceptional service and care from the moment they arrive at our hospital.

Responsibilities
  • Greets and Assists Patients: You will be the first point of contact for patients and their families, providing a warm and welcoming experience that sets the tone for their stay with us.
  • Accurately Completes Registration: You will be responsible for accurately and efficiently completing patient registration, including verifying demographic information, insurance benefits, and eligibility.
  • Verifies Insurance and Collects Payments: You will verify insurance benefits and eligibility, collect payments and co-payments, and document all transactions in our B/AR system.
  • Explains Consent Forms: You will explain consent forms thoroughly to patients, using interpretive services when necessary, and obtain signatures as required.
  • Maintains Logs and Statistics: You will maintain accurate logs and statistics, providing valuable insights to our team and helping us to continuously improve our services.
Requirements
  • Education and Experience: A high school diploma or equivalent is required, with a minimum of six months experience in hospital or clinic registration, admitting, or patient financial services.
  • Knowledge and Skills: Excellent interpersonal communication and customer service skills are essential, as well as the ability to interact and communicate positively with multiple departments. You should also have a good working knowledge of basic medical terminology and anatomy, as well as computer skills and the ability to use good judgment and independent decision-making skills.
Working Conditions

You will work in a fast-paced environment, with frequent interruptions and deadlines to meet. You should be able to prioritize tasks, maintain flexibility, and work effectively as part of a team.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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