Key Holder: Store Leader

2 weeks ago


Rocky Point, New York, United States COSTELLOS ACE Full time
Job Summary

We are seeking a highly motivated and customer-focused Key Holder to join our team at Costello's Ace Hardware. As a Key Holder, you will play a vital role in ensuring exceptional customer service, maintaining inventory, and operating store efficiencies.

Key Responsibilities
  • Customer Service: Use the E.C.E.T. process with every customer interaction, be customer-ready, and recommend related items when appropriate.
  • Inventory Management: Maintain awareness of all promotions and advertisements, execute daily operational goals, and assist in training and development of peers.
  • Store Operations: Uphold merchandising and store cleanliness standards, participate in processing new shipments, and help maintain the receiving and back stock area.
  • Leadership: Partner with store management to coach staff on inventory management best practices, train visual merchandisers, and review daily store appearance.
  • Security: Protect company assets by following loss prevention procedures, train staff, and maintain an open and positive relationship with the store management team.
Requirements
  • Physical Abilities: Frequent walking, standing, and lifting up to 60 lbs., with occasional climbing and carrying.
  • Qualifications: Strong leadership skills, ability to work in a fast-paced environment, excellent organization skills, and prior work experience in a retail environment.
Benefits
  • Competitive wages and benefits, including major medical, dental, vision insurance, and a 401(k) plan.
  • Flexible spending account, dependent care FSA, generous vacation time, and six paid holidays.

Costello's Ace Hardware is an Equal Opportunity Employer.



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