Customer Service Representative

2 weeks ago


Rocky Point, New York, United States Michaels Stores, Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Michaels Stores, Inc. as a Seasonal Team Member in our Rockypoint, NY store.

Key Responsibilities:
  • Deliver Exceptional Customer Service: Provide a fast and friendly checkout experience for all customers, ensuring their needs are met and exceeded.
  • Assist Customers: Help customers shop our store, find what they're looking for, and provide recommendations to enhance their shopping experience.
  • Merchandise Duties: Complete truck unloading and merchandise duties to maintain a well-stocked and visually appealing store environment.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals, maintain store appearance, and ensure a positive customer experience.
Requirements:
  • Excellent Communication Skills: Strong verbal and written communication skills to effectively interact with customers, colleagues, and management.
  • Customer Focus: A passion for delivering exceptional customer service and ensuring customer satisfaction.
  • Teamwork: Ability to work collaboratively as part of a team to achieve sales goals and maintain a positive store environment.
  • Adaptability: Flexibility to adapt to changing priorities, sales trends, and store needs.


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