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Cashier - Parking Services

2 months ago

Honolulu, Hawaii, United States SP Plus Corporation Full time

Job Title: Cashier - Parking Services

Job Summary:

We are seeking a highly motivated and customer-focused Cashier to join our team at SP Plus Corporation. As a Cashier, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining a clean and organized work environment.

Key Responsibilities:

  • Treat each customer with respect and kindness, ensuring each interaction delivers on the SP+ Promise of making every moment matter.
  • Responsible for being at work every scheduled day, on time and in uniform, and ready to assist customers.
  • Counts "bank" of revenue at beginning of shift to ensure starting total is correct.
  • Collects cash and/or validations and maintains security of cash.
  • Makes change and issues receipts or tickets to customer for each transaction.
  • Computes or re-computes bill from ticket showing amount due per customer.
  • Operates cash register after time calculation (manually or by machine), calculates cost or transaction and displays cost of customer transaction on cash register.
  • Quotes prices for parking services for which money is received upon customer receipt.
  • Gives directions to city locations and assists customers, ensuring they get where they are going easily and efficiently.
  • Completes lost ticket forms when original tickets cannot be located.
  • Resolves customer complaints quickly and efficiently, asking a supervisor for assistance when needed.
  • Answers telephone in a prompt and courteous manner.
  • Maintains cleanliness of booth and picks up trash in the surrounding area.
  • Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in booth.
  • Verifies log of shift transactions against bank of "revenue" on hand.
  • Compiles "bank" of collected revenue during the day once a predetermined amount of money has been collected.
  • Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions.

Requirements:

  • Less than high school education or up to one month related experience or training or equivalent combination of education and experience.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
  • Ability to make change.
  • Ability to read and comprehend simple instructions, short correspondence and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.

Benefits:

Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

Location: US-HI-HONOLULU