Guest Experience Specialist
1 week ago
At Kampgrounds Enterprises, Inc., we're committed to providing unforgettable experiences for our guests. As an Outdoor Guest Services representative, you'll play a vital role in ensuring our visitors have an exceptional time. Whether they're camping in RVs, cabins, or teepees, you'll be the face of our organization, delivering top-notch customer service and support.
Job OverviewOur ideal candidate is a team player who can adapt to a fast-paced environment. You'll need to be proactive, patient, and possess excellent communication skills. As you'll be working at an altitude of 7,000 feet, you should be comfortable with high-altitude conditions.
Responsibilities- Evaluate and address guest needs and concerns
- Ensure the safety and well-being of guests and property
- Coordinate with office staff to facilitate smooth operations
- Learn and utilize our Campground Management system
- Maintain open lines of communication with staff and management
- Enforce campground policies and implement solutions to achieve our goals
- Welcome after-hours guests and complete check-in processes
We offer a competitive hourly rate ($15+), dependent on experience. You'll also have opportunities to grow professionally, develop new skills, and be part of a dynamic team that's passionate about delivering exceptional experiences.
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