Tax Professional

4 weeks ago


Denton, Texas, United States Jackson Hewitt - 2861 Full time
Job Description
We are seeking a skilled Tax Professional to join our team at Jackson Hewitt - 2861. As a Client Service Associate, you will be the friendly face for all clients visiting our offices, ensuring exceptional client experiences and providing essential support.

In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. You will also learn how to answer questions about taxes, prepare taxes, and walk clients through various stages of the tax interview process.

We welcome candidates with any work background or experience level to apply. As part of our tax team, you will have opportunities for advancement within the organization or as a tax professional.

Perks include:
  • Free tax preparation training and PTIN registration
  • Free continuing tax education
  • Enrolled Agent materials and testing reimbursement
  • Discounted Friends and Family tax returns (terms apply)

What you need:
  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot
  • Prior customer service or sales experience preferred, but not required

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