Program Manager

1 day ago


Upper Marlboro, Maryland, United States Kaleidoscope ABA Therapy Services Full time
Job Overview

Kaleidoscope ABA Therapy Services seeks a skilled Program Manager to join its team. The successful candidate will be responsible for managing day-to-day operations, recruitment, scheduling, customer service, and reporting.

The Program Manager will work closely with the HR, Operations, and Clinical departments to ensure seamless communication and collaboration. They will be responsible for maintaining accurate records, creating and managing schedules, and ensuring adequate staffing for clinical cases.

The ideal candidate will possess strong rapport-building skills, a sense of urgency, and excellent time management and organization skills. They will be able to work independently and collaboratively with ABA personnel to achieve goals.

Key responsibilities include:

  • Managing day-to-day operations, including recruitment, scheduling, and customer service
  • Working closely with HR, Operations, and Clinical departments to ensure seamless communication and collaboration
  • Maintaining accurate records and creating and managing schedules
  • Ensuring adequate staffing for clinical cases
  • Providing excellent customer service and support to clients and staff

The Program Manager will be a key member of the Kaleidoscope ABA Therapy Services team, working to support the company's mission and goals.

Requirements

To be successful in this role, the candidate will need to possess:

  • A Bachelor's Degree in a relevant field, such as Business Administration or Marketing
  • 1-2 years of experience in medical, dental, or therapy administration or scheduling
  • Excellent communication and interpersonal skills
  • Ability to work independently and collaboratively with ABA personnel
  • Strong time management and organization skills

The ideal candidate will be a team player with a strong work ethic and a passion for delivering excellent customer service.


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