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Salesforce Implementation Specialist

2 months ago

Everett, Massachusetts, United States The Computer Merchant, LTD. Full time
Job Description

Senior Business Analysis Position

The Computer Merchant, LTD. is seeking a highly skilled Senior Business Analysis professional to join our team. As a Senior Business Analysis, you will play a critical role in partnering with stakeholders and development teams to elicit, analyze, and document business requirements.

Key Responsibilities:

  • Partner with stakeholders and development teams to help elicit, analyze, and document business requirements and facilitate translation into technical requirements.
  • Support the Program Managers with implementation projects in collaboration with vendor partner teams and business stakeholders.
  • Effectively communicate requirements conflicts to project leads, assist with conflict resolution.
  • Ensure that requirements are understood and approved by all stakeholders.
  • Manage requirement traceability and changes throughout the project lifecycle.
  • Ensure the test strategy and test plans adequately cover the requirements.
  • Assist in defect resolution.

Requirements:

  • Minimum of 5 years of Business Analysis experience.
  • Implementing and working with Salesforce Solutions.
  • Utilizing a SAFe Agile framework.
  • Working with vendor consultants.
  • Good experience in implementing continuous integration and continuous delivery (CI/CD), preferably Worked in a Salesforce implementation project.
  • Experience in creating documents, such as Business Requirement Documents, Software Requirement Documents, Process workflows, RAIDQs, Project Plans, User guides/Training materials among others.
  • Ability to develop strong client/vendor relationships and develop strategies and solutions of high business value.
  • Ability to apply business analysis experience and project management knowledge to real world scenarios.
  • Agile Project Methodology and JIRA knowledge preferred.
  • Experience in facilitating requirement analysis sessions with large and diverse stakeholder groups through requirements meetings, workshops, JAD sessions etc.

Preferred Qualifications:

  • Experience with evaluating project risks and issues and assisting Program Manager/Portfolio Manager with prioritization and development of mitigation or resolution strategies.
  • Possess the ability to read, analyze and interpret general business documents and governmental regulations; to write clear and legible documents, business correspondence and meeting notes; create presentations to effectively convey information and respond to questions from managers, employees, vendors, and governmental agencies.

What We Offer:

  • Equal Opportunity Employer Veterans/Disabled.
  • Benefits include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation.