Enrollment Specialist

5 days ago


Westlake Village, California, United States Vigilance Health Full time
Job Summary

Vigilance Health is seeking a highly motivated and detail-oriented Enrollment Specialist to join our team. As a key member of our population health company, you will play a critical role in enabling our providers to measure, improve, and demonstrate patient outcomes.

Key Responsibilities
  • Conduct telephone outreach to English and Spanish-speaking patients to explain the benefits of chronic care management.
  • Clearly communicate with patients and their families to ensure a smooth enrollment process.
  • Verify patient eligibility and maintain accurate documentation.
  • Utilize computer navigation skills to efficiently manage patient data.
  • Collaborate with healthcare professionals to ensure seamless care coordination.
Requirements
  • Fluency in both English and Spanish is required.
  • Healthcare background preferred, with experience in medical assisting or a related field.
  • High volume call center experience or a combination of education and extensive related professional experience.
  • Proficiency in Microsoft Office, including Outlook, Word, and Excel.
  • Excellent communication and listening skills, with the ability to work in a fast-paced environment.
Preferred Qualifications
  • Familiarity with Electronic Health Records.
  • Ability to work between the hours of 8:00 AM - 7:00 PM (Pacific Standard Time).
  • Reliable internet/Wi-Fi connection.
What We Offer

Vigilance Health offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about healthcare, we encourage you to apply for this exciting opportunity.


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