Hospitality Service Ambassador
3 weeks ago
We are seeking a highly motivated and enthusiastic Hospitality Service Support to join our team at Hooters. In this role, you will have the opportunity to provide exceptional guest experiences, ensuring that every customer leaves feeling happy and satisfied.
About Us
At Hooters, we strive to create a fun and welcoming atmosphere for our guests. Our mission is to make people happy, and we're looking for someone who shares our passion for delivering outstanding service.
Job Responsibilities
- Guest Happiness
- Food & Beverage Quality Assurance
- Order Accuracy
- Speed of Service
- Accurate Food Presentation
- Friendly & Attentive Customer Service
- Financial Management
- Responsible Cash Handling
- Brand Operating Standards
- Welcoming, Personal, & Courteous
- Ensures Proper Sanitation and Food Handling
- Prepared, in Uniform & Punctual for Shift
- Cleanliness
- Other
- Menu Knowledge
- Rotation Seating
- Aware of Events & Specials
- Sense of Urgency
- Store Events Spokesperson
- Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations
- Facility Maintenance and Cleanliness
- Ensures Products are Available for FOH Employees
Requirements
- Must be 17/18 years of age or older
- Customer Service Skills
- Basic Mathematical Computations Skills
- Ability to Promote Brand Integrity
- Ability to Maintain Professionalism at All Times
- Ability to Communicate Clearly
- Ability to Work Well with Others
- Ability to Multi-Task within a Fast-Paced Environment
- Ability to Adapt to Change
- Menu Knowledge
- Knowledge of Sanitation and Use of MSDS
Salary
$40,000 - $60,000 per year, depending on experience.
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