Maintenance Technician II

5 days ago


Charlotte, North Carolina, United States Main Street Renewal Full time

Main Street Renewal Job Description

At Main Street Renewal, we are seeking a skilled Maintenance Technician II to join our team. This role is responsible for ensuring the maintenance of our single-family homes is of the highest standard.

Key Responsibilities

  • Review daily work orders and ensure all necessary repairs are completed within the service level agreement (SLA) turn-around times.
  • Communicate with residents regarding expected arrival times and provide exceptional customer service.
  • Perform routine property maintenance, including plumbing, electrical, mechanical, HVAC, carpentry, and external repairs.
  • Document all completed work by taking before and after photos.
  • Track supplies and tool usage for restocking and servicing.
  • Provide assistance and resources to peers as needed.

Requirements

  • HS Diploma or GED.
  • 2-3 years of prior maintenance experience, with a minimum of 1 year in single-family or multi-family property management.
  • Basic knowledge of building and property management codes.
  • Knowledge of HVAC, electrical, plumbing, carpentry, lock key, and general household repairs.
  • One or more of HVAC, Plumbing, Electrical certification preferred.
  • Good communication and written skills.
  • Great organizational and customer service/satisfaction philosophy.
  • Valid driver's license for operating company vehicles.

Additional Information

  • This role operates in the field at our properties in the metro area and reports to the Branch office.
  • This job may also work in a professional office environment when work in the branch office is required.
  • This role requires travel to our properties and may be physically demanding.

Main Street Renewal Benefits

  • A competitive compensation package, annual bonus, and 401k match.
  • Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day.
  • Employer-paid benefits (medical, dental, vision, health savings account).
  • Professional career development and reimbursement.
  • Up to 16 weeks paid maternity leave and up to 4 weeks of paid parental leave.


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