Loan Officer

4 weeks ago


Kalamazoo, Michigan, United States Kalsee Credit Union Full time
Job Summary: We are seeking a highly skilled MSR/Loan Officer to join our team at Kalsee Credit Union. The ideal candidate will have a proven track record of delivering exceptional member service and a strong understanding of lending principles.

Key Responsibilities:
  • Greet members with a smile and display Kalsee's Values at all times.
  • Proactively engage members and demonstrate excellence in member service.
  • Interview and open accounts for members, and know the benefits, features, and underwriting requirements of all Consumer and Mortgage Loan products.
  • Cross-sell Kalsee products and services, and perform teller transactions for members.
  • Ensure proper management of the vault, handle member complaints, and take appropriate action to resolve them.
  • Stay abreast of new types of loans and other financial products and services, and assist in training of new staff.
  • Review all activities for compliance with established policies, procedures, and regulations.

Requirements:
  • Minimum 2 years of credit union or banking experience in a branch environment preferred.
  • Previous lending experience preferred.
  • Proficient using Microsoft office products.
  • Excellent verbal and written communication skills.

Education:
  • Bachelor Degree preferred.
  • High School diploma or equivalent required.

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