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Patient Food Services Manager

2 months ago


Cincinnati, Ohio, United States Compass Group USA Full time
Job Summary

As a Patient Services Supervisor with Compass Group USA, you will play a vital role in ensuring the successful operation and customer service of the Food & Nutrition Services Department. This exciting opportunity is perfect for an energetic and entry-level manager looking to launch their career in the food service industry.

Key Responsibilities:
  • Ensure patient satisfaction by meeting and exceeding stated expectations.
  • Provide alternatives to menu options as allowed on prescribed diets, taking into account food allergies and sensitivities, cultural, ethnic, and religious preferences.
  • Collaborate with nursing staff to evaluate patient meal selection, tray completion, tray delivery, and tray retrieval processes.
  • Resolve patient concerns or complaints promptly and report concerns to supervisors as necessary.
  • Assist in the responsibility for all food service-related activities, including quality improvement, sanitation, infection control, and facility-related activities.
  • Perform other duties as assigned.
Requirements:
  • 2 years of food service experience.
  • Experience in restaurants, hotels, corporate dining, education, military, healthcare, and/or related food service operations.
  • Some knowledge of food trends, with a focus on quality, production, sanitation, food cost controls, and presentation.
  • Supervisory, leadership, management, and coaching skills, with excellent communication skills both written and verbal.
  • Ability to communicate with management, clients, customers, and associates.
  • Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
  • ServSafe Certification is preferred.
About Compass Group USA

Compass Group USA is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Our company is committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.