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Apparel Sales Supervisor
2 months ago
Company Overview:
DICK'S Sporting Goods is not just a retail outlet; it is a hub for athletes and sports enthusiasts. Our stores are designed to provide an engaging experience where individuals can explore, play, and connect with their community. We are redefining the retail landscape by enhancing customer experiences, delivering exceptional service, and inspiring our team members.
Position Summary:
The Apparel Sales Lead plays a pivotal role in upholding brand standards and enhancing the experience of both customers and team members. Reporting to the Assistant Store Manager and Store Manager, this position serves as the in-store authority for the apparel department. The Lead is dedicated to providing outstanding service to customers while guiding and mentoring fellow team members.
Key Responsibilities:
- Assist in building a strong team by participating in interviews and departmental training.
- Foster a culture centered on people by engaging with every team member to cultivate trust and respect.
- Plan and organize store operations effectively, ensuring alignment on workforce needs to accomplish daily tasks and special events.
- Utilize team strengths to meet brand standards and ensure daily operations run smoothly.
- Maintain merchandising and presentation standards by adhering to established guidelines for displays, pricing, and inventory management.
- Support store leadership in overseeing store operations in accordance with company policies.
- Facilitate training for new and existing team members on company procedures and best practices.
- Emphasize coaching and development for oneself and others, explaining the rationale behind tasks and processes.
- Lead by example to promote the organization’s vision and help team members understand their contributions to overall goals.
- Create an inclusive environment where all individuals feel welcomed and respected.
- Comply with safety, loss prevention, and operational procedures while maintaining confidentiality of company information.
- Contribute to team efforts across the store as needed.
- Perform additional tasks as assigned by management.
Leadership Competencies:
Our leadership framework outlines the essential qualities expected from our Store leaders, including:
- Accountability
- Customer Orientation
- Collaboration
- Trust Building
- Decision-Making Skills
- Proactive Approach
- Team Engagement
- Talent Development
- Effective Team Building
- Strategic Planning
Qualifications:
- Availability for flexible scheduling, including evenings, weekends, and holidays.
- Previous experience in retail sales or customer service is preferred.
- Physical ability to lift, push, pull, and carry items weighing between 15 to 35 lbs. repeatedly.
- Capability to stand or walk for extended periods.
- Comfortable working at heights exceeding 4 feet using ladders or other equipment.
- Ability to perform repetitive motions for short durations.
Compensation:
The targeted pay range for this position is $19 - $28 per hour, with starting rates varying based on factors such as location and experience. Our company also offers a comprehensive benefits package.