Medical Assistant

1 week ago

Chicago, Illinois, United States Primus Ortho Full time
Job Summary

We are seeking a highly skilled and compassionate Medical Assistant to join our team at Primus Ortho. As a Medical Assistant, you will play a vital role in delivering exceptional patient care and supporting our clinical operations.

Key Responsibilities
  • Clinical Duties:
    • Escort patients to exam rooms and prepare them for the physician by obtaining medical histories, measuring vital signs, and recording height/weight.
    • Assist physicians with examinations, procedures, treatments, and ensure patient comfort and safety.
    • Manage wound care provisions, apply, and remove splints/casts, and assist with injectable medications as needed.
    • Coordinate patient referrals for additional services such as therapy, home health, surgical procedures, and durable medical equipment (DME).
  • Administrative Duties:
    • Organize medical records and ensure they are updated and accurately maintained within our EMR system.
    • Handle patient phone messages promptly, providing clear and concise information.
    • Manage the scheduling of appointments and procedures, ensuring proper pre-authorizations are obtained.
    • Maintain open lines of communication with patients, providing them with updates on care plans and resolving any issues.
  • Liaison Activities:
    • Serve as a liaison between patients and physicians, facilitating effective communication and expedient problem resolution.
    • Coordinate with various departments and external entities to secure necessary medical documentation and facilitate patient care.
  • Operational Support:
    • Maintain examination and procedure rooms, ensuring they are orderly, stocked, and ready for patient visits.
    • Perform necessary environmental responsibilities, including infection control according to OSHA regulations.
    • Assist in managing clinic supplies, notifying management when stock is low.
  • Educational and Professional Development:
    • Attend staff meetings and educational activities to remain informed about the latest insurance and registration issues.
    • Stay updated on practice management and EHR software, medical terminology, and CPT/ICD-10 codes.
Requirements
  • High school diploma or equivalent is required.
  • Successful completion of an accredited Medical Assistant Program (CMA).
  • Current CPR certification or the ability to obtain it upon hire.
  • Experience with casting, DME, and orthopedic procedures is highly desirable.
  • Proficiency with Electronic Medical Records (EMR), particularly eCW, and adeptness with technology.
  • Strong organizational, communication, and interpersonal skills to ensure quality patient care and team collaboration.
  • Ability to work in a fast-paced environment, multitask efficiently, and follow through on tasks to completion.
  • A positive attitude, self-motivation, and the capacity to work independently or as part of a dynamic team.
Work Environment

The work environment is a clinical outpatient setting with direct patient interaction. The role involves frequent standing and walking, with periodic sitting for administrative tasks.

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