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Wellness Studio Manager

2 months ago

Springfield, New Jersey, United States SWTHZ Full time
Position Overview

About SWTHZ:

SWTHZ is an innovative wellness studio that emphasizes the transformative effects of thermal and cryogenic therapies. Our exclusive private suites are equipped with advanced infrared saunas, revitalizing cold plunges, and refreshing vitamin-C showers, all crafted to enhance recovery and promote both physical and mental health. At SWTHZ, we provide a tranquil environment where clients can disconnect, meditate, enjoy music, or watch their favorite shows on private flat-screen televisions, while experiencing our unique contrast therapies.

Role Summary:

This position transcends a mere job; it embodies a career and a lifestyle in a leadership capacity. As the Studio Leader at SWTHZ, you will spearhead our mission to enhance lives. You will guide a team of dedicated wellness professionals, ensuring an outstanding client experience and the efficient operation of our studio. This role is tailored for an enthusiastic leader passionate about health and wellness, equipped with robust managerial capabilities, and eager to make a substantial impact in a rapidly evolving industry.

Key Responsibilities:

  • Inspire and lead a team of wellness experts to provide exceptional client experiences.
  • Oversee daily studio functions, ensuring a clean, inviting, and efficient atmosphere.
  • Manage scheduling, inventory, and financial transactions to maximize studio effectiveness.
  • Develop and execute strategies to boost membership sales and client loyalty.
  • Promote a positive and inclusive studio culture that reflects SWTHZ's core values.
  • Organize and host marketing networking events, partnerships, and community engagement activities.
  • Track and analyze key performance metrics, delivering regular updates to senior management.
  • Stay informed on industry trends and continuously pursue opportunities for innovation and enhancement.

Qualifications:

  • Demonstrated experience in a leadership role within the health, wellness, or hospitality sectors.
  • Excellent interpersonal and communication skills, with the ability to motivate and manage a team effectively.
  • Outstanding organizational skills and meticulous attention to detail.
  • Genuine passion for health and wellness, committed to delivering an exceptional client experience.
  • Ability to excel in a fast-paced, dynamic environment.
  • Proficiency in scheduling, inventory oversight, and financial reporting.
  • Familiarity with Google Workspace and Excel.
  • Willingness to work flexible hours, including evenings and weekends.

Performance Metrics:

  • Achieving and exceeding monthly new member goals.
  • Meeting revenue targets.
  • Receiving positive evaluations from secret shopper visits.
  • Maintaining high scores in client feedback and team culture assessments.
  • Ensuring high member retention rates.

What We Offer:

  • Competitive salary with performance-based incentives.
  • Annual discretionary bonus based on company performance.
  • Access to all SWTHZ locations for you and your partner/spouse.
  • A unique opportunity to manage and grow a business, from employment and culture development to financial oversight.
  • Opportunities for professional advancement within a pioneering wellness brand.
  • A supportive and collaborative workplace environment.
  • The chance to contribute to an innovative wellness movement that is positively impacting lives.