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Office Receptionist

2 months ago


Clarksville, United States Northrop Realty Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Northrop Realty. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, maintaining a welcoming office environment, and supporting our sales agents and client care coordinators.

Key Responsibilities
  • Front Desk Operations
    • Ensure the front desk area is always clean and well-maintained.
    • Answer incoming calls and direct them to the appropriate party.
    • Greets visitors and notifies the correct individual when a guest arrives.
    • Schedule meetings and appointments in the office conference rooms.
  • Administrative Support
    • Manage sensitive and confidential mail in accordance with company policies.
    • Restock office supplies and notify the Office Administrator when supplies are low.
    • Assist with truck reservations and other administrative tasks as needed.
  • Customer Service
    • Provide exceptional customer service to clients and visitors.
    • Offer water, coffee, or tea to visitors in the lobby or conference rooms.
    • Monitor and respond to front desk emails in a timely manner.
Requirements
  • Education and Experience
    • High school diploma or equivalent required.
    • Real estate experience a plus.
  • Skills and Abilities
    • Excellent people skills and interpersonal savvy.
    • Excellent verbal and written communication skills.
    • Strong organizational skills and attention to detail.
    • Ability to function well in a high-paced environment.
    • Ability to work flexible hours, including some weekends.
Working Conditions

This is an in-office position that requires prolonged periods of sitting at a desk and working on a computer. The ability to lift and carry up to 15 pounds is also required.

Confidentiality

Please note that this role may be privy to confidential information, which shall not be shared with anyone other than the parties involved in the transactions. Any breach in confidentiality may result in immediate termination.