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Restaurant Operations Supervisor

2 months ago

Oakdale, Minnesota, United States Taco Cabana Full time

Assistant Manager - Oversee Restaurant Operations

POSITION SUMMARY: Responsible for managing daily operations within the restaurant, ensuring exceptional service quality, guest satisfaction, and overall profitability. Works closely with the Restaurant Manager to maintain the organization's standards and values.

KEY RESPONSIBILITIES:

  • Internal Service: Recruit, train, and inspire team members; foster a positive workplace culture; ensure adherence to company policies and regulations.
  • External Service: Supervise daily operations to deliver outstanding customer service; uphold food quality and cleanliness standards; promptly address guest inquiries and concerns.
  • Higher Profits: Evaluate financial performance; devise strategies to enhance sales and profitability; ensure compliance with budgetary and business objectives.

SELECTION SKILLS/QUALITIES:

  • Fostering the Culture: Exhibit integrity, ethical conduct, and enthusiasm for the business.
  • Training/Coaching/Development: Encourage and develop team members; provide constructive feedback and recognition.
  • Guest Focus: Guarantee a consistent and high-quality guest experience.
  • Business Management: Make informed decisions; adapt to changing circumstances; effectively manage priorities.

QUALIFICATIONS:

  • Education: High School Diploma required; higher education preferred.
  • Experience: Previous experience in customer service and management roles required.
  • Skills/Abilities: Strong interpersonal skills, analytical thinking, and business acumen.

COMPETENCIES:

Organizational and Position Competencies include Customer Focus, Problem Solving, Motivating Others, Drive for Results, and more.

REASONABLE ACCOMMODATION:

Equal employment opportunity is provided with reasonable accommodations for individuals with disabilities.