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Mental Health Navigator
4 weeks ago
The Mental Health Navigator is a key member of the Project H.O.P.E. treatment team, responsible for providing timely and responsive care coordination to individuals interested in mental health treatment.
Key Responsibilities:
Conduct initial screening calls with potential clients
Provide referrals and care navigation support for clients needing primary care and/or mental health treatment in the community
Document all client interactions accurately and in a timely manner using the patient registry and electronic medical record (EMR) as appropriate
Engage in weekly Project H.O.P.E. team meetings to evaluate clients' progression through treatment and identify opportunities for further support
Liaison with Bread of Life warehouse team to provide supplies as needed to clients through established BOL procedures
Advocate for clients by building trusting relationships to encourage independence and long-term success
Build positive and trusting relationships with community and organization members
Effectively manage time to connect with clients, locate resources, document encounters, and update client registry as needed
Works as part of the care team to provide community and behavioral health resources as needed
Deliver services with dignity, respect, and effectiveness
Actively work to mitigate stigma regarding mental health treatment in all client interactions
Participate in team training sessions and maintain appropriate continuing education for certification (or licensure, as appropriate)
Requirements:
Community health worker certification (active)
Proficient in Spanish (preferred)
Lived experience and/or work experience in social support or healthcare settings (preferred)
Strong relational, interpersonal, organizational, and communication skills
About Eco-Life Employment Group:
We aim to become the leading provider of Staffing for underserved communities by consistently delivering exceptional value to our clients and fostering a culture of continuous improvement. Our employees can take advantage of our casual dress code, free parking, hybrid schedules, and a positive work environment that promotes work-life balance.
