Public Safety Telecommunicator I Specialist
2 days ago
Job Title: Public Safety Telecommunicator I Specialist
At the City of Mesa, AZ, we are seeking a dedicated and skilled individual to fill the role of Public Safety Telecommunicator I Specialist. This position plays a critical role in receiving, evaluating, and processing emergency calls for police, fire, and medical assistance. As a Public Safety Telecommunicator I Specialist, you will be responsible for dispatching field units, transmitting information, and maintaining radio contact with mobile units. Your excellent communication skills, attention to detail, and ability to work under pressure will be essential in this role.
Key Responsibilities:
- Evaluate incoming calls and dispatch field units accordingly
- Transmit information and maintain radio contact with mobile units
- Work collaboratively with other emergency services personnel to ensure effective response to emergencies
- Provide excellent customer service to the public during emergency situations
Requirements:
- High school diploma or equivalent
- Good experience in public contact or customer service
- Minimum typing speed of 45 net words per minute
- Ability to work rotating shifts, including nights, weekends, and holidays
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