Property Claims Representative
8 hours ago
We are seeking a highly skilled Property Claims Representative to join our team at VetJobs. As a Property Claims Representative, you will be responsible for handling first-party property claims, including investigating, evaluating, and negotiating to ensure optimal claim resolution.
Key Responsibilities:- Handle 1st party property claims of moderate severity and complexity
- Complete field inspections of losses, including accurate scope of damages, photographs, written estimates, and/or computer-assisted estimates
- Investigate and evaluate all relevant facts to determine coverage, damages, and liability of first-party property damage claims
- Establish timely and accurate claim and expense reserves
- Negotiate with multiple constituents, including contractors or insured's representatives, and convey claim settlements within authority limits
- Write denial letters, Reservation of Rights, and other complex correspondence
- Properly assess the extent of damages and manage damages through proper usage of cost evaluation tools
- Meet all quality standards and expectations in accordance with the Knowledge Guides
- Manage file inventory to ensure timely resolution of cases
- Handle files in compliance with state regulations, where applicable
- Bachelor's Degree preferred
- General knowledge of estimating system Xactimate preferred
- Two or more years of previous outside property claim handling experience preferred
- Interpersonal and customer service skills - Advanced
- Organizational and time management skills - Advanced
- Ability to work independently - Intermediate
- Judgment, analytical, and decision-making skills - Intermediate
- Negotiation skills - Intermediate
- Written, verbal, and interpersonal communication skills, including the ability to convey and receive information effectively - Intermediate
- Investigative skills - Intermediate
- Ability to analyze and determine coverage - Intermediate
- Analyze and evaluate damages - Intermediate
- Resolve claims within settlement authority - Intermediate
- Valid passport preferred
- Health Insurance: Employees and their eligible family members are eligible for coverage from the first day of employment
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays
- Wellness Program: The Travelers wellness program is comprised of tools, discounts, and resources that empower you to achieve your wellness goals and caregiving needs
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved
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