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Property Management Assistant
2 months ago
Position Title: Assistant Property Manager
Position Summary:
Friendly Franchisees Corporation is in search of a meticulous and service-oriented Assistant Property Manager to enhance our property management operations. This position plays a crucial role in facilitating leasing activities, ensuring efficient daily management, and providing outstanding service to both potential and existing residents. The Assistant Property Manager will collaborate closely with the Property and Leasing Manager to meet leasing objectives and uphold high occupancy levels.
Core Responsibilities:
- Leasing Assistance: Support all leasing functions, including conducting apartment viewings, processing applications, and ensuring timely and accurate completion of all documentation.
- Client Relations: Deliver exceptional customer service by addressing tenant questions, resolving concerns, and fostering positive relationships with residents.
- Marketing Initiatives: Aid in the creation and implementation of marketing strategies to attract new tenants, including social media campaigns, open house events, and promotional activities.
- Property Showings: Conduct tours of the property for prospective tenants, showcasing features and advantages to encourage leasing decisions.
- Tenant Engagement: Assist in tenant retention efforts, including organizing community events and managing lease renewals.
- Administrative Tasks: Maintain accurate leasing records, process rental applications, and assist in the preparation of leasing reports.
- Regulatory Compliance: Ensure adherence to all leasing and fair housing regulations, policies, and company standards.
- Reporting Duties: Report to the Leasing Manager and other properties, ensuring compliance with company policies. Prepare and submit regular reports as required.
- Advertisement Management: Confirm that all advertisements across various platforms are accurate and current.
- Quality Assurance: Review phone call recordings to ensure compliance with quality standards.
- Collaborative Efforts: Work with management and marketing teams to align leasing strategies. Assist the manager with weekly scheduling to optimize staffing levels.
Qualifications and Skills:
- Experience: Previous experience in leasing or property management is highly desirable, particularly in multi-family properties. Willingness to advance to a Property Manager role when the opportunity arises.
- Software Knowledge: Familiarity with Yardi is a significant advantage.
- Educational Background: A high school diploma or equivalent is required; a degree in Business, Real Estate, or a related field is preferred.
- Communication Proficiency: Bilingual in English and Spanish is essential. Strong verbal and written communication skills are required.
- Customer Service Expertise: Demonstrated ability to provide high-quality customer service.
- Organizational Abilities: Excellent organizational and time-management skills with the capacity to manage multiple tasks effectively.
- Technical Skills: Proficiency in property management software and Microsoft Office Suite is necessary.
- Team Collaboration: Ability to work effectively in a team-oriented environment.
- Flexibility: Willingness to work flexible hours, including weekends and evenings as required.
- Adaptability: Capability to multitask, thrive in a fast-paced environment, and adapt to changes with ease.
Work Environment:
Location: Flexible travel to various properties as needed.
Compensation: Competitive hourly rate based on experience and qualifications.
Benefits: Comprehensive benefits package including Medical, Vision, Dental, Paid Time Off, and 401K.
Equal Employment Opportunity (EEO) Statement:
Friendly Franchisees Corporation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
We are eager to welcome a proactive and customer-focused Assistant Property Manager to our organization.
Job Type: Full-time
Pay: Competitive hourly rate
Expected hours: 40 hours per week
