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Seasonal Retail Key Holder
2 months ago
About the Role:
We're seeking a highly motivated and enthusiastic individual to join our team as a Seasonal Key Holder at BoxLunch & Hot Topic. As a key member of our sales floor team, you will be responsible for providing an exceptional customer experience, driving sales, and supporting store operations.
Key Responsibilities:
- Provide an amazing shopping experience for customers, showcasing your product knowledge and customer service skills.
- Support store leadership in achieving sales targets and driving key performance indicators (KPIs) such as UPT and ADT.
- Ensure assigned sales floor zones are visually appealing and meet company standards.
- Process sales transactions, handle customer inquiries, and resolve issues in a timely and professional manner.
- Assist with planogram changes, including store map, wall, fixture, and merchandising mix.
- Communicate fashion and music trend information to management and HQ partners.
- Support the maintenance of the stock room and store tidiness.
- Train and coach new Sales Associates to ensure a smooth onboarding process.
Requirements:
- Previous experience working in a retail environment.
- Passion for philanthropy and pop culture.
- Age 18 or older.
- High school diploma or GED equivalent.
- Excellent collaboration and communication skills.
- Ability to stand and walk for extended periods, lift up to 50 pounds, and use ladders and step stools.