Clinical Applications Analyst

2 weeks ago

Mayfield Heights, Ohio, United States University Hospitals Full time
Job OverviewPosition SummaryOverview of Responsibilities

The Clinical Applications Analyst I serves as a vital team member dedicated to delivering application configuration support aimed at enhancing operational efficiencies, ensuring patient safety, and addressing departmental workflow requirements.

Key Responsibilities
  • Engages in needs assessment, software design, implementation, support, and reporting activities.
  • Collaborates with clinical subject matter experts to gather data that informs design improvements for clinical workflows.
  • Assists in crafting clinical workflows alongside clinicians, focusing on efficiency enhancements and quality initiatives.
  • Participates in change management efforts to facilitate successful system deployments and upgrades.
  • Contributes to unit and integrated testing of software to verify that design objectives are achieved.
  • Supports the creation of end-user training materials and aids in training initiatives.
  • Works with team members to uphold high documentation standards.
  • Provides insights for escalating issues to the appropriate internal resources.
  • Collaborates with clinicians and team members to develop policies and procedures in conjunction with the IT Application manager.
  • Assists in the creation and upkeep of system documentation.
  • Diagnoses issues with vendor support until resolution is achieved.
  • Provides support and troubleshooting for Hospital Information Systems interfaces as needed.
  • Generates reports as required and addresses problem tickets.
  • Collaborates with other application analysts to ensure system integrations are seamless.
  • Implements and maintains relevant change control procedures and standards.
  • Prepares detailed flowcharts and diagrams to aid in design decisions and problem-solving.
  • Handles on-call responsibilities as necessary.
Additional Duties
  • Undertakes other assigned tasks as required.
  • Adheres to all organizational policies and standards.
  • For specific responsibilities, refer to documentation provided during orientation.
  • Must comply with all regulations to securely maintain Protected Health Information (PHI) for patients, including annual training and adherence to the organization's Code of Conduct and policies.
QualificationsEducation
  • High School Diploma or GED (Required) and
  • Bachelor's Degree (Preferred)
Experience
  • Minimum of 1 year of experience with clinical applications such as:
    • Laboratory systems
    • Radiology systems
    • PACs
    • Pharmacy systems
    • Clinical management systems
    • Perioperative systems
    • Emergency Department systems
    • Ambulatory EMR systems
    • Document Management systems (Required) and
  • Experience in clinical settings and workflow redesign (Preferred)
Skills and Abilities
  • Excellent written and verbal communication skills (Required proficiency).
  • Ability to collaborate effectively within a team environment (Required proficiency).
  • Understanding of JCAHO and HIPAA requirements (Required proficiency).
  • Proficient in MS Office (Required proficiency).
  • Familiarity with change control procedures and standards (Preferred proficiency).
  • Knowledge of MS Visio and Project (Preferred proficiency).
  • Understanding of LAN, DNS, and networking (Preferred proficiency).
  • Ability to work with servers and implement software upgrades (Preferred proficiency).
  • Knowledge of disaster recovery and backup procedures (Preferred proficiency).
Physical Requirements
  • Occasional standing and walking.
  • Constant sitting.
  • Rarely lifting or carrying up to 20 lbs.
  • Frequent repetitive motions and coordination.
Travel Requirements
  • Up to 10% travel may be required.

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