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Baseball Operations Coordinator

1 month ago

Aberdeen, Maryland, United States Ripken Baseball, Inc. Full time
Job Summary

As a Baseball Operations Coordinator at Ripken Baseball, Inc., you will play a key role in organizing and executing weekend, spring, and summer tournament programming at our world-class facility in Aberdeen, MD. Your responsibilities will include scheduling, operations, and customer care, ensuring a seamless experience for registered teams. You will work closely with the Operations Manager to produce tournament schedules, oversee facility operations, and assist with sales efforts. This is an exciting opportunity to join a dynamic team and contribute to the success of our youth baseball programs.

Responsibilities
  • Execute customer care and communication for registered teams
  • Oversee the process of collecting necessary items from customers prior to events
  • Invoice and collect payment from customers as necessary
  • Execute pre-event communication
  • Monitor and evaluate schedule requests made by teams
  • Produce tournament schedules for approval
  • Serve as on-site supervisor for weekend tournaments
  • Oversee facility First Aid operations
  • Closely monitor baseball operations related inventory
  • Work with umpire assigners on tournament needs and scheduling
  • Assist with sales efforts and sponsorship activities
  • Support facilities operations, food and beverage, and retail operations as needed

Qualifications
  • Bachelor's Degree
  • 1-2 years of experience in sports business/operations or related field
  • Solid understanding of youth baseball and tournament operations
  • Strong written and oral communication skills
  • Strong interpersonal skills
  • Positive approach to learning
  • Strong work ethic
  • Good planning, directing, and organizational skills
  • Excellent customer service orientation
  • Ability to work in a team environment
  • Ability to supervise others
  • Ability to work long extended hours and weekend/holidays as needed

Preferred Qualifications
  • Bachelor's degree in sports- or business-related field
  • Former collegiate or professional baseball and/or softball experience
  • Proven track record of leadership in a professional environment
  • Sound knowledge of the game of baseball/softball and tournament operations
  • Willingsness to take on special projects and roles based on company needs

Special Physical Requirements/Working Conditions
  • Routinely required to work extended hours as dictated by business needs
  • Physical ability to accomplish all tasks
  • Routinely lift or move up to 50 pounds at least 20% of the time
  • Routinely exposed to extreme hot/cold weather conditions, and dust/particles