Banking Operations Specialist

7 days ago


Mesquite, Texas, United States American National Bank of Texas Full time

**Job Overview**

As a Banking Operations Specialist, you will play a critical role in ensuring the smooth operation of our contact center. You will be responsible for responding to customer inquiries, processing transactions, and providing accurate information about bank services and products.

Key Responsibilities
  • Answer customer calls and respond to inquiries in a timely and professional manner.
  • Process transactions, including payments and loan applications, via phone and internet.
  • Work collaboratively with internal teams to resolve customer issues and provide exceptional service.
  • Maintain operational procedures and perform maintenance tasks to support quality customer service.
Requirements
  • High School diploma or equivalent educational/work experience.
  • 1 year general banking, customer service, or call center experience.
  • Availability to work flexible hours, including every other Saturday.
Compensation and Benefits

The estimated annual salary for this position is $50,000 - $70,000, depending on experience. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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