Customer Service Associate

1 day ago


Clarksville, Indiana, United States stayAPT Suites Full time
Job Title: Customer Service Associate

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at StayAPT Suites.

About the Role:
This is an exciting opportunity to provide exceptional guest service and support to our hotel guests. As a Customer Service Associate, you will be responsible for delivering outstanding sales and service at the front desk, while ensuring seamless execution of tasks and systems to drive guest satisfaction.

Key Responsibilities:
- Make sales and reservations via phone and in-person
- Check guests in and out on the computer
- Provide guidance to guests for dining and directions
- Offer the highest quality of service to exceed guest expectations
- Ability to make decisions and stay focused
- Perform other duties as required to ensure hotel success

Requirements:
- Minimum 1-2 years of consistent employment experience
- Excellent customer service skills on the phone and in person
- Ability to work flexible hours including some weekends
- Ability to navigate fast-paced environment
- Desire to meet/exceed exceptionally high standards
- Ability to work on a computer

Compensation: $35,000 - $45,000 per year, depending on experience.

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