Electric Utility Customer Advocate

3 weeks ago


Meridian, Mississippi, United States Southern Company Full time
About the Position

We are currently seeking a highly skilled Business Office Support Specialist to join our team at Southern Company. As a key member of our business office, you will be responsible for providing excellent customer service, processing transactions, and supporting the overall operations of our electric utility.

Responsibilities
  • Process payments and respond to customer inquiries in a timely and efficient manner.
  • Collaborate with internal teams to resolve customer complaints and issues.
  • Develop and implement processes to improve customer satisfaction and loyalty.

The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work effectively in a fast-paced environment. If you are a motivated and customer-oriented individual who is passionate about delivering world-class service, we encourage you to apply for this exciting opportunity.



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