Retail Sales Director

1 day ago


Birmingham, Alabama, United States Fabletics Full time
Job Title

Retail Sales Director

About the Role

We are seeking a highly motivated Retail Sales Director to join our team at Fabletics in Birmingham, AL. As a key member of our sales team, you will be responsible for providing an exceptional customer experience and driving sales growth.

Responsibilities
  1. Embody our company culture and values, providing insight to customers on how to live their passion.
  2. Actively engage customers in new and meaningful ways by sharing knowledge about our products.
  3. Drive customer engagement inside and outside the store environment through events, promotions, and community projects.
  4. Provide training and immediate feedback on our customer experience playbook and other performance expectations.
  5. Work with the store manager to inspire associates to meet and exceed individual and team performance goals.
  6. Maintain store merchandising guidelines to create an easy-to-shop environment that adds value to the customer's purchase journey.
  7. Participate in providing and nourishing feedback to the store manager to continuously improve the business.
  8. Strive for excellence by meeting and exceeding store objectives related to performance, productivity, efficiency, and quality standards.
  9. Serve as a resource for general product knowledge to all customers and team members.
  10. Maintain personal sales and achieve sales goals.
  11. Maintain all safety and security standards and identify potential issues.
Required Skills and Qualifications
  1. A minimum of 1 year of work experience within a retail environment, with prior retail management experience preferred.
  2. Knowledge and familiarity of active lifestyle choices such as yoga, cycling, spin, Pilates, weight training, running, nutrition, and other healthy activities.
  3. The ability to socially interact with customers, employees, and business partners inside and outside the store environment.
  4. The ability to work with large teams and possess great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
  5. A high degree of comfort dealing with ambiguity, including the ability to take initiative when opportunities arise.
  6. Familiarity with retail inventory and POS systems.
  7. Self-motivation, good communication skills, and the ability to bring out the best in others.
  8. The ability to multitask, set priorities, and work well under pressure.
  9. Flexibility in work hours, open to working evenings, weekends, and national holidays.


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