Customer Service Ambassador

4 days ago


Johns Island, South Carolina, United States Zac Jones - State Farm Agent Full time
Company Overview
Zac Jones - State Farm Agent is a leading insurance agency dedicated to providing exceptional client experiences. As a Customer Relations Representative, you will be part of a dynamic team that drives growth and success.

Salary
$45,000 - $60,000 per year, depending on experience and qualifications.

Job Description
As a Customer Relations Representative, your primary responsibility will be to manage customer inquiries and resolve issues in a timely and professional manner. You will work closely with other agency team members to ensure seamless communication and coordination.

Responsibilities
  • Manage customer complaints and concerns
  • Maintain accurate and up-to-date client records
  • Collaborate with other departments to enhance customer satisfaction

Required Skills and Qualifications
  • Strong communication and problem-solving skills
  • Experience in customer service or a related field preferred
  • Ability to handle high-pressure situations calmly

Benefits
  • Competitive salary
  • Bonus based on performance
  • 401(k) plan with company match
  • Health insurance options
  • Paid time off and holidays
  • Training and development opportunities

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