Financial Recovery Specialist
12 hours ago
Collections Specialist
About the Company:
Creative Financial Staffing is a leading provider of financial staffing solutions. We are committed to delivering exceptional service and expertise to our clients and candidates.
Job Summary:
We are seeking a highly skilled Collections Specialist to join our team. The successful candidate will be responsible for collecting payments on past due invoices, verifying customer account discrepancies, and resolving collections issues.
Key Responsibilities:
- Collect payments on past due invoices via phone calls and collection emails or other correspondence
- Verify validity of customer account discrepancies by investigating information from sales, customer service departments, and from customers
- Resolve collections issues by examining customer payment plans, payment history, and credit line
- Maintain current knowledge of customer accounts and outstanding issues
- Provide customers with account statements and invoices
- Maintain customer collection notes in ERP system
- Summarize receivables by maintaining invoice accounts and coordinate monthly AR meetings
- Run aging reports for use in making collections calls and managing accounts
- Process customer credit memos
Requirements:
- High school diploma or GED required (2-year or 4-year degree preferred)
- Minimum 2-3+ years related collections experience in a high-volume business-to-business collections setting
- Experience in high-volume collections with demonstrated ability to drive down aging of accounts
- Excellent organizational and communication skills
Why Join Our Team:
Creative Financial Staffing offers a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
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