Field Support Specialist
2 months ago
Patterson Company LLC: A Partner in Success
We're a people-first company that values diversity and inclusivity. Our culture is built on a foundation of mutual respect, trust, and open communication.
About the Role
We're seeking a skilled Field Support Specialist to join our team. As a Field Support Specialist, you will be responsible for providing repair, maintenance, and technical training to users of ingredient dispensing and control systems.
Key Responsibilities
Service, troubleshoot, and repair all types of feeding and batching equipment and systems at customer locations.
Monitor systems and inventory at assigned customer locations for proper operation and adjust or repair as needed.
Deliver products from warehouse to customer location.
Provide technical assistance and training to customers.
Work overtime as required and without notice if necessary.
Requirements
High school diploma and one year of experience in equipment service or operation of agricultural equipment.
Demonstrated strength of verbal and written communication skills and customer service skills.
Strong math, analytical, and troubleshooting skills especially with mechanical and electrical devices.
Experience with Microsoft Windows based PCs.
Valid driver license and be able to pass a criminal background check, drug test, and motor vehicle record check.
Preferred Qualifications
Associates degree in Animal Science or Ag related field.
English/Spanish Bilingual.
Experience and knowledge with cattle feeding, feeding systems, feed ingredients, and feed formulation.
What We Offer
Competitive benefits package.
Unique incentive programs and rewards for eligible employees.
Opportunities for professional growth and development.
A supportive and inclusive work environment.
EEO Statement
Patterson Company LLC is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.
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