Universal Banker

We are seeking a highly motivated and customer-focused Universal Banker to join our team at Disability Solutions. As a Universal Banker, you will be responsible for providing exceptional customer service and sales support to our clients.

• Provide proactive sales conversations through internal and outbound interactions, including outbound calling, inbound contact center calls, appointment setting, and effective lobby engagement.
• Utilize the CRM system and other resources to foster relationship building conversations with customers and ensure a consistent approach to new customer onboarding and expanding existing relationships.
• Identify consumer and small business lending opportunities and partner with centralized lending group to ensure successful customer outcomes.
• Manage risk by maintaining compliance with applicable regulations and Fulton policies and procedures, while demonstrating sound judgment within established limits.
• Provide ongoing support to customers regarding products and services, perform customer maintenance requests, process teller transactions accurately, assist with operational activities and responsibilities, and maintain flexibility between performing sales and teller transactions.

• High School Diploma or equivalent.
• 2 or more years customer service or sales experience.

• A comprehensive benefits package, including medical plans, flexible spending account, dental and vision insurance, life insurance, 401(k) program, and paid time off.
• A robust wellness program with financial incentives.
• Opportunities for professional growth and development.

At Disability Solutions, we value our employees and strive to create a positive and inclusive work environment. We offer a competitive salary range of $18.25 - $27.16 per hour, depending on experience and qualifications. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.