Universal Banker

Job Summary: We are seeking a highly motivated and customer-focused Universal Banker to join our team at Fulton Bank. As a Universal Banker, you will be responsible for providing exceptional customer service and sales support to our clients. This is a full-time opportunity based out of our Hunterdon County financial center in Flemington, NJ.

Key Responsibilities:

• Drive proactive sales conversations through internal and outbound interactions, including outbound calling, inbound contact center calls, appointment setting, and effective lobby engagement.
• Utilize the CRM system and other resources to foster relationship building conversations with customers and ensure a consistent approach to new customer onboarding and expanding existing relationships.
• Identify consumer and small business lending opportunities and partner with centralized lending group to ensure successful customer outcomes.
• Manage risk by maintaining compliance with applicable regulations and Fulton policies and procedures, while demonstrating sound judgment within established limits.
• Provide ongoing support to customers regarding products and services, perform customer maintenance requests, process teller transactions accurately, assist with operational activities and responsibilities, and maintain flexibility between performing sales and teller transactions.

Requirements:

• High School Diploma or equivalent.
• 2 or more years customer service or sales experience.

Benefits: Fulton Bank offers a comprehensive benefits package to those who qualify, including medical plans with prescription drug coverage, flexible spending account or health savings account, dental and vision insurance, life insurance, 401(k) program with employer match, and paid time off programs.