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Aviation Customer Experience Specialist

2 months ago


Arlington, Virginia, United States Qonten Full time

Job Summary:

Qonten is seeking a highly skilled Flight Attendant to join our team. As a Flight Attendant, you will be responsible for ensuring the safety and comfort of our passengers while providing exceptional customer service.

Key Responsibilities:

  • Perform all regulatory and assigned cabin duties with constant attention to guests while providing a safe and comfortable onboard experience.
  • Ability to read, analyze and interpret technical procedures and governmental regulations.
  • Must be willing to work in a time-sensitive environment and effectively handle stress that is associated with meeting deadlines and managing unexpected change.
  • Assist disabled passengers during the flight into and out of the Inflight wheelchair, then transporting them as needed.
  • Work a maximum of 60 hours.
  • Willingness to work irregular and long hours according to flight schedules.
  • Ensures the safety and comfort of passengers in accordance with FAA and Inflight guidelines.
  • Respond during emergency situations by effectively communicating with passengers and crew members.

Requirements:

  • Ability to use all galley/cabin service equipment and in-flight entertainment system unsupervised.
  • Must be able to work effectively in a team environment.
  • Excellent communication and interpersonal skills.
  • Ability to read, analyze and interpret technical procedures and governmental regulations.