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Junior Operations Associate

2 months ago

Baltimore, Maryland, United States Lenmar Consulting Inc Full time

Company Overview:

Lenmar Consulting Inc is actively looking for multiple Junior Operations Associates to join our team in support of a prestigious global Investment Banking Client. This role is based in our Baltimore Division and encompasses various sectors within the investment banking realm, including Wealth Management, Trade Processing, Trade Settlement, Asset and Loan Servicing, as well as Equities, Fixed Income, FX, and Derivatives Operations Support.

Department Overview:

The Operations division serves as a critical first line of defense, safeguarding the financial integrity and reputation of the Brokerage while also playing a vital role in the firm's expansion. This division collaborates with all Brokerage sectors and engages with various departments across the organization, ensuring compliance with regulatory standards and directives from the Operating Committee and Board of Directors. The Operations team enjoys a unique perspective, as it interacts with all facets of the business, from front to back. As one of the largest divisions within the firm, Operations is tasked with a wide array of responsibilities, including the accurate settlement and documentation of millions of transactions daily, identifying and mitigating operational risks, fostering strong client relationships, and partnering with technology to maximize the potential of IT and electronic solutions. Our commitment to continuous improvement is paramount as we actively support the development of new business initiatives, structures, and markets.

Key Responsibilities:

  • Engage in daily communication with clients regarding their accounts.
  • Investigate and resolve client issues through various channels, including regular interaction with trading desks, sales teams, and middle office groups to ensure timely resolutions.
  • Manage relationships with clients and business units effectively.
  • Address client inquiries related to account positions, corporate action bookings, and reporting.
  • Collaborate with operational management, sales, and trading desks to mitigate risks through effective communication and escalation.

Essential Skills:

  • Strong analytical, organizational, verbal, and written communication abilities.
  • Demonstrated capacity to work efficiently and accurately under pressure in a dynamic, multi-tasking environment.
  • Proactive and self-driven with intermediate proficiency in Microsoft Excel and Word.
  • A Bachelor's degree is required.

Desired Skills:

  • Given the nature of the traded products, the role necessitates the ability to identify emerging issues and recognize when escalation is required.
  • Strong problem-solving skills and diligent follow-up are essential.
  • The candidate should possess a solid understanding of operational and franchise-related risks.
  • Additionally, the position demands extensive client interaction, both internally and externally, making the ability to cultivate and maintain excellent client relationships a top priority.