Roadside Assistance Specialist

6 days ago


Lakeland, Florida, United States Stepp's Towing Full time
Roadside Assistance Job Summary: Stepp's Towing and Heavy Transport is looking for an experienced Roadside Assistance Specialist to join our team in Lakeland. As a key member of our team, you will provide emergency assistance to motorists, operate light duty tow trucks, and deliver exceptional customer service.

Estimated Salary: Our specialists average $1,100 per week, based on a 30% commission structure.

Main Responsibilities: The ideal candidate will perform the following tasks:
  • Respond to roadside emergencies, providing timely assistance to motorists.
  • Maintain open communication with customers while en route.
  • Conduct basic repairs or tow vehicles to a garage as needed.

Requirements: To succeed in this role, you must have:
  • 2 years of commercial driving experience.
  • Past towing experience or related field is advantageous.
  • A current DOT Medical Card and registration in the DOT Clearinghouse.
  • The ability to pass a background check and drug test.
  • A clean driving record.
  • Excellent customer service and communication skills.

Benefits: As a valued employee, you will enjoy:
  • 6 paid holidays.
  • Medical, dental, and vision benefits, plus free term life insurance.
  • Paid time off with accruals starting on day 1 and available at 90 days.
  • A 401K match up to 4%.
  • Career development opportunities.


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