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EHR Training Specialist

2 months ago

Bradenton, Florida, United States MCR HEALTH INC Full time


Why MCR Health?

A career at MCR Health presents remarkable opportunities within one of the largest healthcare organizations in our service areas. We are dedicated to providing "Exceptional Care to Everyone, Every Time" and are committed to our mission of serving all individuals. Whether you are engaged in direct patient care or supporting roles within our organization, you will find a welcoming environment to grow your career and contribute meaningfully.

As we expand, we are in search of an Electronic Health Records (EHR) Trainer.

Work Location(s): Bradenton, FL. This is an on-site position only. Not a remote position.

Key Responsibilities:
  • Conduct training sessions for Dentrix, Athena, and related applications, ensuring user proficiency.
  • Create and manage training materials while coordinating schedules with relevant personnel.
  • Act as a resource for EHR-specific requirements to aid in the development of reports for auditing and educational purposes.
  • Provide support for EHR applications, including troubleshooting and follow-up analysis.
  • Manage application-related issues and projects effectively.
  • Assist in system pre-load performance.
  • Deliver EHR training and support to new staff members.
  • Develop comprehensive training materials and oversee the training schedule.
  • Serve as the primary contact for EHR/EMR inquiries and reporting needs.
Qualifications:

Essential Skills and Experience:
  • High School Diploma or GED Equivalent is required.
  • Preferred education includes certification as a Medical Assistant, LPN, or RN with at least 2 years of clinical experience.
  • A minimum of 2 years of experience as an EHR end-user is necessary.
  • Proficiency in Microsoft Office is required.
  • Preferred experience includes at least 1 year in formal training and support roles.
  • Administrative experience in a clinical environment is preferred.
  • Experience in Federally Qualified Health Centers (FQHC) is a plus.
  • Familiarity with Athena Health and/or NextGen EHR/EMR systems is advantageous.
  • A valid driver's license is required.
  • Willingness to travel between sites as needed (with mileage reimbursement).
  • Bilingual capabilities (Spanish/English) are a plus.
  • Comfort with technology and a strong aptitude for troubleshooting are essential.
  • Professional appearance and demeanor are expected.
  • Flexibility and resourcefulness are key attributes for success in this role.