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Hearing Care Specialist

1 month ago

Bradenton, Florida, United States Sonova AG Full time
Job Summary:

The Hearing Care Coordinator plays a vital role in ensuring patients receive quality care and service. This position works closely with clinical staff to provide support to referring physicians and patients. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Greet patients with a professional and welcoming demeanor
• Schedule appointments and verify insurance benefits
• Assist with patient intake forms and maintain accurate records
• Provide first-level support to patients, answer questions, and process payments
• Collaborate with clinical staff to ensure seamless patient care
• Maintain a clean and organized workspace
• Perform general office duties, including cleaning and supply management

Requirements:

• High school diploma or equivalent required; associate's degree preferred
• Prior experience in a healthcare environment is a plus
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Knowledge of HIPAA regulations and EMR/EHR systems

What We Offer:

• Competitive hourly rate and sales incentive program
• Medical, dental, and vision coverage
• 401(k) with company match
• FREE hearing aids for employees and discounts for qualified family members
• PTO and holiday time
• No nights or weekends
• Legal shield and identity theft protection
• 1 floating holiday per year

About Us:

Sonova is an equal opportunity employer. We value diversity and inclusion in the workplace and are committed to creating a welcoming environment for all employees.