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IT Support Specialist

2 months ago

Amherst, Massachusetts, United States ZephyrTech Full time

We are seeking a skilled IT Support Specialist to join our team at ZephyrTech.

About the Role:

As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients in the Rhine/Ruhr metropolitan region.

Your Key Responsibilities:

  • Identify and resolve technical issues related to hardware, software, and network technology.
  • Provide excellent customer service and communicate effectively with clients.
  • Work independently and as part of a team to deliver customized solutions.
  • Stay up-to-date with current and future-oriented techniques to ensure effective problem-solving.

Requirements:

  • Professional experience in similar roles.
  • Proficiency in German and English, both written and spoken.
  • Self-sufficient and structured work style.
  • Experience in hardware and software, network technology, and Microsoft Windows environments.

What We Offer:

A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.