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Sales Associate

2 months ago

Raleigh, North Carolina, United States Trek Bicycle Full time

About Us
Trek Bicycle is a leading manufacturer of high-quality bicycles and cycling accessories. We are committed to providing our customers with an exceptional shopping experience and helping them achieve their cycling goals.

Job Summary
Our Sales Associates play a critical role in delivering outstanding customer service and driving sales growth. As a Sales Associate, you will be responsible for providing expert advice and guidance to customers, helping them find the perfect bike or accessory, and ensuring they have a positive experience in our store.

Key Responsibilities
• Develop and maintain a deep understanding of our products, including bikes, components, and accessories
• Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
• Meet or exceed sales targets, working closely with customers to understand their needs and preferences
• Maintain a high level of product knowledge, staying up-to-date on new products and technologies
• Collaborate with colleagues to achieve sales goals and improve customer satisfaction
• Participate in visual merchandising and store displays to create an engaging and inviting shopping environment
• Perform daily tasks, including cycle counts, product re-stocking, and bike assembly

What We Offer
• Competitive salary and benefits package
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Discounts on Trek products and services
• Recognition and rewards for outstanding performance

Requirements
• High school diploma or equivalent required
• 1-2 years of sales or customer service experience preferred
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and meet sales targets
• Strong product knowledge and understanding of the cycling industry
• Ability to lift up to 50 pounds and stand for long periods of time

Equal Employment Opportunity
Trek Bicycle is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.