Pharmacy Technician Trainee

3 weeks ago

Rochester, New York, United States University of Rochester Full time

The Pharmacy Technician Trainee will participate in a comprehensive training program to prepare for the PTCB Pharmacy Technician Certification Exam and become a Certified Pharmacy Technician.

This training program includes hands-on experience in the main work area, didactic learning, simulations, and experiential rotations.

Within the first 6 months of employment, new employees with no previous pharmacy experience will enter into the Pharmacy Technician University (PTU) program.

New employees with previous pharmacy experience may discuss an alternate pathway to certification with the Pharmacy Education Administrator.

The goal is to move employees into a Certified Pharmacy Technician position within 12 months of employment.

Responsibilities and tasks are consistent with state, federal, and local regulations, consistent with the functions of a pharmacy technician.

Key Responsibilities:

  • Packaging medications in accordance with applicable laws
  • Operating and maintaining automated systems or technology as training allows
  • Performing medication re-packaging processes where applicable to meet patient care needs or stocking requirements

Medication Storage and Inventory Management:

Train and participate in medication storage and inventory management activities.

This may include, but is not limited to:

  • Stocking medication areas appropriately, including automated systems where applicable
  • Rotating stock effectively, checking expiration dates to minimize waste, and removing expiring medications from the area

Customer Service:

Train and participate in customer service activities related to the main pharmacy work area.

This may include, but is not limited to:

  • Employing courtesy and using constructive communication with pharmacy colleagues, customers, patients, and all hospital staff
  • Triaging phone calls and handling medication requests appropriately, deferring all clinical decisions to a pharmacist for follow-up
  • Utilizing effective service recovery techniques to troubleshoot and solve problems that may arise in the medication use system, and communicating resolution to appropriate staff in a timely manner

The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University's mission to Learn, Discover, Heal, Create – and Make the World Ever Better.

In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law.

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