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Certified Medical Assistant

1 month ago

New Holland, Pennsylvania, United States Lancaster General Health Full time
Job Title: Certified Medical Assistant - Family Medicine New Holland

Job Summary:

We are seeking a Certified Medical Assistant to join our team at Family Medicine New Holland. As a Certified Medical Assistant, you will play a vital role in providing high-quality patient care and supporting our healthcare team. If you are a motivated and compassionate individual with a passion for delivering exceptional patient experiences, we encourage you to apply for this exciting opportunity.

Responsibilities:

• Prepares patients for visits by using appropriate rooming standards tools
• Administers injections, as prescribed by providers and in accordance with practice protocols
• Prepares and administers medications as prescribed by providers in accordance with federal and state regulations
• Prepares and assists providers with various procedures, minor surgeries, and other exams as designated by providers
• Performs Point of Care Testing, including but not limited to hearing, flu, urine, and strep tests
• Removes sutures and changes dressings on wounds as necessary
• Provides clinical advice by phone/electronic correspondence in accordance with established triage protocols and relays information to patients
• Authorizes prescription refills as directed by providers
• Assists in test tracking and monitoring overdue results
• Assures exam rooms are adequately supplied and cleaned after each patient visit
• Maintains and cleans medical instruments and equipment after each procedure
• Assists with proactive outreach for patients requiring preventive and chronic disease services
• Performs care coordination activities among specialists and transitions of care to obtain all necessary patient information
• Assists in the coordination of referrals, education, and community resources
• Actively participates in performance improvement initiatives to improve overall patient experience and quality of care
• Participates in daily huddles with providers
• Serves as a patient experience advocate by being always a positive influence when interacting with patients, visitors, and colleagues
• Communicates with all patients, visitors, and colleagues in a professional manner while keeping customer service a top priority
• Handles all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures
• For Regional Positions: Travels regularly to various sites within the region to support operational needs as listed above
• Assists at new practices and sites by mentoring and leading other team members during the initial onboarding period
• Special projects as assigned

Requirements:

• High school diploma or general equivalent (GED) is required
• Medical Assistant Certification from an accredited institution (AAMA, AMT, NHA, NCCT, or NAHTR) is required
• CPR Certification required: American Heart Association (AHA) Basic Life Support, formerly Healthcare Provider (AHA Heart Saver AMA CPR/BLS certification required within 30 days of hire
• For Regional Positions only - Valid driver's license is required
• A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs, i.e., not excluded from participation in Medicare, Medicaid, or any other federal or state health insurance program

Preferred Qualifications:

• One (1) to two (2) years of Medical Assistant experience in a primary or specialty care physician's office

Work Environment:

This role may necessitate occasional regional travel. For Regional Positions, travels regularly to various sites within the region to support operational needs as listed above. Assists at new practices and sites by mentoring and leading other team members during the initial onboarding period. Special projects as assigned.