High Needs Case Manager

3 weeks ago


Tempe, Arizona, United States La Frontera Empact Full time
Job Title: High Needs Case Manager

La Frontera Empact is seeking a highly skilled and compassionate High Needs Case Manager to join our team. As a key member of our staff, you will work closely with children and families who require a high level of service provision, contact, and coordination of treatment.

Job Summary:

The High Needs Case Manager will provide direct service crisis intervention, support, transportation, and education to families and children, independently of, or in conjunction with, other in-home client services. This role requires a strong ability to work independently and collaboratively, with a focus on achieving functional outcomes and providing services tailored to the unique needs of each family.

Responsibilities:
  • Provide direct in-home, in-office, in-school, and community services, including crisis intervention, transportation, and support to maintain client stabilization.
  • Facilitate, schedule, and provide follow-up on family, youth, and adult team meetings (ACT or CFT).
  • Complete written documentation of meetings and provide a copy to all team members.
  • Engage and invite natural supports as identified by family, youth, and adults.
  • Make referrals to collaborating partners and other community services as client needs indicate.
  • Deliver at least 40 hours of work per week, with a goal of 30 hours of direct client contact.
  • Ensure meeting clinical documentation standards established monthly/annually.
  • Complete all tasks agreed upon by the timelines given.
  • Work a flexible schedule based on the needs of the children and families, which may include evening or weekend hours.
Requirements:
  • Bachelor's Degree in Behavioral Health related field preferred or meets BHT requirements.
  • Behavioral health experience is required.
  • Previous experience working with children is preferred.
  • Knowledge of the CFT process and Arizona 12 Principles.
  • Ability to be flexible and problem-solve, and to use creativity in the approach to service delivery.
  • Fingerprint clearance card or eligibility to obtain one.
  • Valid AZ driver's license with no major infractions in the past three years.
  • Regular access to reliable transportation.
  • Bi-lingual (Spanish) Diff per hour available.
  • Must be at least 21 years of age at the time of employment.
What We Offer:
  • Generous PTO (15 days the first year)
  • 10 paid holidays per year
  • Medical plans (4 choices)
  • Dental plans (2 choices)
  • Vision plans (2 choices)
  • 403(b) retirement plan
  • Retirement Allowance
  • Company-paid Life/AD&D and Long-term Disability
  • Voluntary additional Life and Short-term Disability
  • Tuition Reimbursement
  • Elder Care Assistance
  • Pet Insurance and much more

La Frontera Empact is an EEO/AA Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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