Area Director of Catering and Conference Services

4 weeks ago


Rochester, Minnesota, United States Kahler Hotels LLC Full time
Job Summary

Kahler Hotels LLC is seeking a highly skilled and experienced Area Director of Catering and Conference Services to lead our catering and conference operations across multiple properties.

Key Responsibilities
  • Oversee all catering and conference services operations, ensuring exceptional guest experiences and revenue growth.
  • Develop and implement strategic plans to drive revenue growth, enhance service quality, and improve operational efficiency.
  • Lead, mentor, and manage a team of catering and conference services professionals, fostering a culture of high performance and continuous development.
  • Collaborate with sales and marketing teams to create innovative event packages and promotional strategies, driving business growth and revenue.
  • Establish and maintain relationships with clients, vendors, and key stakeholders to ensure seamless event execution and exceptional guest satisfaction.
  • Monitor industry trends and competitor activities to identify opportunities for improvement and innovation, staying ahead of the competition.
  • Ensure compliance with health, safety, and sanitation regulations, maintaining a safe and healthy work environment.
  • Manage budgets, forecasts, and financial reports to achieve departmental financial goals, driving business success.
Requirements
  • Bachelor's degree in Hospitality Management, Business Administration, or relevant experience.
  • Minimum of 5 years of experience in catering and conference services management, preferably within a multi-property setting.
  • Strong leadership and team management skills, with a focus on motivation and development.
  • Excellent communication, negotiation, and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
  • Proven ability to manage budgets, financial reports, and revenue generation strategies, driving business growth and success.
  • In-depth knowledge of catering and event planning principles, including menu design, logistics, and contract negotiations.
  • Proficiency in using CI/TY and Delphi software and Microsoft Office Suite, with the ability to adapt to new technologies.
  • Strong organizational skills, with the ability to manage multiple priorities and deadlines, ensuring exceptional guest satisfaction and business success.
Benefits
  • Competitive salary and performance-based incentives.
  • Comprehensive health, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid time off and holidays.
  • Employee hotel discounts.
  • Opportunities for professional development and career advancement.


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