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Customer Service Representative

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Sanford, United States Partners Bank Full time
Customer Care Representative Job Description

At Partners Bank, we're seeking a highly skilled Customer Care Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers via phone, email, chat, and other communication methods.

Key Responsibilities:

  • Provide timely and effective resolution to customer inquiries and issues.
  • Develop and maintain in-depth knowledge of our products and services to effectively communicate with customers.
  • Collaborate with internal teams to ensure seamless customer experience.
  • Proactively engage with customers to identify needs and provide solutions.
  • Investigate and resolve customer complaints in a fair and timely manner.

Requirements:

  • Minimum of two years' experience in customer sales/service or a related field.
  • Excellent customer service skills and ability to work in a fast-paced environment.
  • Strong communication and problem-solving skills.
  • Ability to multitask and adapt to changing priorities.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for growth and professional development.
  • A dynamic and supportive work environment.

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you